The self-service ordering machine like a carting machine is a modern management concept and service method that could strengthen the level and commercial efficiency of a restaurant, optimize business procedures, substitute employment operational processes, and decrease operating costs. And the self-service order kiosk machine is ideal for restaurants, chain stores, airports, hotels, and guesthouses. Customers simply need to choose their favorite meals on the self-service ordering machine’s touch screen.
After charging for a meal with Alipay or Credit Card or E-wallet, the self-service ordering machine will print the receipts and inform the kitchen to prepare the meal automatically. Customers with receipts could pick up their meals at the counter, which is greatly convenient and quick for food ordering. Peak seating hours can significantly improve the restaurant’s efficiency of operations, boost the restaurant’s sales volume, and have been highly received by customers for time savings including copying checkout.
The self-service ordering and carting machine allows catering businesses to boost their operational strategy, management efficiency, and customer satisfaction. With the advancements in information technology, the food and beverage industry has adopted this innovative method of automated, scientific, and humanized restaurant service.
- Customers can order, add, withdraw, remind, and order electronically. This action can be accomplished by the servant at the same time.
- Orders are processed fastly: customers can order their favorite meals in a limited amount of time, which saves a lot of time and satisfies customer needs.
- Simple to use: A wide-screen operation application enables you to see whether you’re a consumer or a restaurant staff at a quick glimpse, and one-hand touch operation eliminates the requirement for a PDA ordering machine.
- Cost savings: Since no waiter has been considered necessary to go into the kitchen to submit orders, guests are served better whereas employment costs are decreased. Paper-free operation saves paper expenses and is more beneficial to the environment.
- Improve effectiveness and eliminate errors: One-stop order fulfillment eliminates the requirement for repeated operations, reducing the risk of errors. Prevent mistakes between customer experience and the restaurant. Improve the communication between both the service and kitchen departments. Reduce the frequency of service and kitchen work.
A restaurant’s business is primarily influenced by the following factors: dishes + environment + service (vital), services include: ordering + serving + sequence + inquiry + checkout link. There seem to be numerous occasions across the whole of the day when the effectiveness of a specific serving link is put into question by customers. Restaurants with limited customer satisfaction constantly complain that the restaurant staff doesn’t really show up or the server process has become too slow. And if your restaurant does have a fantastic atmosphere and you could really talk about evening meals if someone desires to spend a significant amount of time in the restaurant.
Customize specific self-order kiosk terminals for your retailers and modernize your businesses with special functions.
Call us for professional assistance from a technical expert to fit any point-of-sale environment.
